Information Technology Services

ITS Service Desk

 Help Desk

Walk-in Hours

ITS Service Desk Walk-in Support:

  • Monday - Thursday: 8 a.m. - 11 p.m.
  • Friday: 8 a.m. - 5 p.m.
  • Saturday: Noon - 5 p.m.
  • Sunday: Noon - 11 p.m.

For Ames Library Hours of Operation, Click Here




The ITS Service Desk is located in The Ames Library on the third floor, in the Thorpe Center.

Ames Library Adress: at 1 Ames Plaza, Bloomington, IL 61701 

For Directions, Click Here.

For the Campus Map, Click Here.



Illinois Wesleyan's office of Information Technology Services (ITS) provides Help Desk services in The Ames Library on the third floor, in the Thorpe Center.

In addition to walk-in, telephone, text and web support, the Help Desk staff assist with the office's repair service for personally-owned computers and help maintain online technology reference materials.  

The Ames Library Services Desk on the entry level of the library provides checkout of various equipment including laptops, cameras, projectors, etc. A full list of available items can be found here.

Call Help Desk

Telephone Support:  (309) 556-3900  (calls outside walk-in support hours go to voicemail)


Web support: 3900 Help Request System



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