Arnold Health Services

Carle Logo

Mission Statement

IWU Student Health Services strives to provide high quality, comprehensive health care that enables students to achieve their academic and intellectual potential, while developing healthy lifestyles

Health services at Illinois Wesleyan are available to all registered students at no charge.

Emergencies/After Hours 

Please dial 911 or contact Illinois Wesleyan University Campus Safety at 309-556-1111.

Schedule, Reschedule, or Cancel an Appointment      

Please call AHS directly--don't email for appointments, since this will take longer.  If no one answers, please leave a message including your cell number and the spelling of your last name.  Also, make sure your voice mail box is set up and is not full.

Contact Info:
Phone  309-556-3107  (after hours calls will be addressed the next business day)
Fax:  (309) 556-3805

Location: Magill Hall - Lower Level                          

Regular Hours  
Monday - Friday   8:00 am - 12:00 pm (last appointment at 11:20 am); 1:00 pm -  4:30 pm (last appointment at 3:20 pm)

If you are sick and cannot attend class

  • Check your syllabus for your professor’s attendance policy  It's important to know what might happen if you miss class, an assignment or an exam.  If you have questions, reach out to your professor directly. 
  • Notify your professor (in advance if possible) of your absence due to illness  Click for an example email.            Please note:  Arnold Health Services does not typically provide notes for absences due to illness.
  • Contact Arnold Health Services (AHS) at 309-556-3107 if you need an appointment To mitigate illness on IWU campus, AHS does not­ take walk-ins.  If you are experiencing COVID symptoms (congestion, running nose, cough, headache, fever) you may be asked to take an at-home COVID test. AHS does not have at-home COVID tests available. If the test is positive, please let AHS know via the online student portal or phone. 

Due to high demand, please understand you may not be able to get a same-day appointment at Arnold Health Services.  If you need to be seen same day, consider contacting Carle Convenient Care at 309-862-5700 located at 1437 E College.  Remember to bring your insurance card, as your health insurance provider will be billed.      

Online Student Portal

Arnold Health Services (AHS) has transitioned to an online student portal to check in for appointments, upload documents, complete forms, and securely communicate with Health Services staff. All students need to create a user profile with their IWU student number and IWU email.

If you are an enrolled IWU student, AHS prefers to communicate with you by telephone or secure messages through your student portal for your privacy.  Email is not advised for current students--please use the portal.


New and Transfer Students

Please follow this link to access the online student portal to submit all the required new student forms and health documentation (see below). The first time the link is accessed, students will need to create a user account using their IWU email and IWU student number. For those who have already faxed, mailed or emailed forms/immunization records: You must also submit this information through the Student Portal. AHS staff does not have the ability to upload/enter the documentation on your behalf. We apologize for any inconvenience. 
Required information for New & Transfer Students can be completed on the Portal as follows: 
  • Medical History Form, AND
  • TB Screening Form, AND
  • Informed Consent for Treatment (for students who will be 18 yrs or older upon arrival on campus), OR 
  • Consent for Treatment of Minor (for students who will be under the age of 18 yrs upon arrival at campus). 
  • In addition to these forms, students will need to enter dates of vaccinations AND upload a copy of the vaccination records.
Should questions or issues arise, please call AHS and we will do our best to assist you.  We appreciate your grace and patience while we all work together to navigate this new online student portal!    

Student Health Insurance

EIIA provides student health insurance.  If you have questions, call 1-877-497-4980 or go to


COVID-19 Protocols

Campus Updates Regarding Coronavirus
To make an online confidential or anonymous report of sexual or gender-based misconduct, click here