Rights & Responsibilities

Health care is a cooperative effort between the patient and providers.

Patient Rights

To receive high quality, accessible, culturally sensitive medical care
To be treated with respect, consideration and dignity
To have confidential treatment of all communication and records relating to you.
To select and/or change your health care provider
To receive complete, current information regarding diagnosis, treatment, and prognosis in understandable terms prior to treatment
To participate in decisions involving your care
To have access to other medical opinions before making treatment decisions
To voice any grievance and/or suggestions without fear of discrimination
To have access to health education materials.

To seek medical attention promptly
To present details of condition in a clear direct manner
To respond to providers and other staff with respect and consideration
To ask for clarification if information or instructions are not understood
To be on time for physician appointments and if unable to keep an appointment, to cancel immediately so another patient can be scheduled at that time
To comply with treatment plan
To seek non-emergency care during regular hours
To communicate to Health Services all concerns regarding your health care providers, Health Services personnel and Health Services policies
To know the names, purposes and effects of medications prescribed to you
To pay promptly any bills that you have incurred.

When you have questions, please ask.
When you are satisfied, please comment.
When you are not satisfied, please let us know.
Thanks!

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