Rights & Responsibilities
Health care is a cooperative effort between the patient and providers.
Patient Rights
- To receive high quality, accessible, culturally sensitive medical care
- To be treated with respect, consideration and dignity
- To have confidential treatment of all communication and records relating to you.
- To select and/or change your health care provider
- To receive complete, current information regarding diagnosis, treatment, and prognosis in understandable terms prior to treatment
- To participate in decisions involving your care
- To have access to other medical opinions before making treatment decisions
- To voice any grievance and/or suggestions without fear of discrimination
- To have access to health education materials.
Patient Responsibilities
- To seek medical attention promptly
- To present details of condition in a clear direct manner
- To respond to providers and other staff with respect and consideration
- To ask for clarification if information or instructions are not understood
- To be on time for physician appointments and if unable to keep an appointment, to cancel immediately so another patient can be scheduled at that time
- To comply with treatment plan
- To seek non-emergency care during regular hours
- To communicate to Health Services all concerns regarding your health care providers, Health Services personnel and Health Services policies
- To know the names, purposes and effects of medications prescribed to you
- To pay promptly any bills that you have incurred.
When you have questions, please ask.
When you are satisfied, please comment.
When you are not satisfied, please let us know.
Thanks!
Illinois Wesleyan News
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