Information Technology Services

 

November 9-13 Virtual Training & Support Schedule

• Up to date information about Kate Browne's office hours can be found on the ITS Training and Support calendar. Click here to view the calendar. (NOTE: there are no office hours scheduled this week.)

• Submit a Help Desk ticket anytime at help.iwu.edu

Fall 2020 Teaching and Learning Resources

In order to provide a consistent technological experience for faculty, staff, and students, ITS will now support a limited menu of software services for remote instruction. At this time, ITS supports the following teaching and learning software:

• Moodle
• Google Apps
• Gmail
• Drive
• Calendar
• YouTube
• Meet
• Zoom
• Microsoft Office (via Office365)
• Word
• Excel
• PowerPoint
• Qualtrics
• Department or program-specific software installed on University equipment (iMovie, SPSS, Mathematica, ArcGIS, etc)

 

Use of Third-Party Apps

We know that there are many apps and software services that make teaching easier for faculty and more engaging for students. While we have no specific policy prohibiting the use of third-party apps, please be mindful when making the choice to use an app that is not supported by ITS. Make sure you have sufficient knowledge of the app and are prepared to train students on its use. ITS staff welcomes the opportunity to assist faculty in the evaluation of software services and make recommendations for supported solutions (e.g. using Moodle Scheduler or Google Calendar instead of Calendly). 

 

Training and Support

ITS currently provides faculty with self-paced, do-it-yourself training resources, but sometimes learning new software (or a new function in something you already use) is not an efficient use  of personal resources. ITS staff now offers “done for you” instructional design services including: uploading files to Moodle, creating quizzes, formatting gradebooks, formatting videos, and more. More information about how to request these services will be available soon, but you can make a consultation appointment through the Help  Desk .

 

Library Resources

• Curtis Kelch is available by appointment for assistance in the Studios - Ames 301 - Thorpe Center
  
• Reserve Time for One Button Studio
• Reserve Time for LightBoard Studio
• Reserve Time for Podcast Studio
  

• For DVD Digitization contact Michael Limacher - limacher@iwu.edu
• For Book and Document Scanning contact Tony Heaton - theaton@iwu.edu
• For information about library e-resources contact Chris Sweet ( csweet@iwu.edu)

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