Information Technology Services

Information Technology Services


CNS Computer Lab - Need Help? Contact the Help Desk

Contact Us

Service Desk:
(309) 556-3900

Submit a ticket or chat with support: 3900 Help

Thorpe Center,
Ames Library 3rd floor


Banner Revitalization

IWU is commencing the upgrade to Banner 9. This new release delivers a number of important enhancements, including a modern user interface, enhanced navigation and process management tools, and new functionality across the Student, Financial Aid, Human Resources, and Finance modules. 

HBO Go available to all students living on campus 

HBO GO is a free streaming service provided to all IWU students with an IWU campus address. Watch whenever and wherever you want; on your computer, phone, tablet, game console, or TV


Need Password Assistance?

We get calls every day from people who have forgotten or have issues with their current password. We can help you get back up and running.

Can't get on the network?

There are many ways to get on the campus network. Our trained experts can help troubleshoot your issue. 


Software or Hardware issues?

The University supports a variety of different software and hardware on campus. Let us know if you have any problems.

A - Z List of all ITS Services

Can't find what you are looking for? Search our list of services we provide. 

...creating a culture of life-long learning by working as a partner with our community to provide the best information resources possible.

Weekly Downtime

Friday: 2:00 a.m. - 7:00 a.m. (scheduled down-time for Illinois Wesleyan servers and network gear to receive  upgrades, patches, and maintenance)