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Our Mission

Our mission is to enhance the personal growth, holistic well-being, and academic success of students.  Through empathic care and a dedication to integrity and diversity, we cultivate psychological wellness through the provision of mental health counseling/psychotherapy, education and programming, and outreach and consultation. 


How to Make an Appointment

Please call 309-556-3052 or email us at We are open Monday through Friday 8:00 am to 12:00 pm and 1:00 pm to 4:30 pm.

For a Mental Health Crisis, call 309-556-3052 during normal business hours. For after-hours crisis resources see 24/7 Mental Health Crisis resources below or visit our Emergencies webpage.

We offer 30-minuet crisis / urgent appointments during the following times:

  • Monday, Wednesday, and Friday: 10:00 am - 12:00 pm.
  • Tuesday and Thursday 2:00 pm - 4:00 pm. 


Request an Outreach Program

If you would like Counseling & Consultation Services to present an outreach program for your class, department, student organization, etc., please click the button below and complete the on-line form. We will make every effort to fulfill your request.

Click Here to Request a Program


24/7 Mental Health Crisis Resources

For life threatening emergencies at anytime call 911 or go to Carle BroMenn Emergency Room directly north of IWU campus.

According to the National Alliance on Mental Illness, “a mental health crisis is any situation in which a person’s behavior puts them at risk of hurting themselves or others and/or prevents them from being able to care for themselves or function effectively in the community.” 

Campus and Community Resources:

  • Call IWU Safety at 309-556-1111
  • Call PATH hotline at 309-827-4005 or 2-1-1
  • Call or text the National Suicide Prevention Hotline at 1-800-273-TALK or 9-8-8
  • Text the Crisis Text Line "Hello" at 741741  
  • Call Stepping Stones Sexual Assault/Mental Health Resource 309-556-7000
      CCS Entrance Image                   Suicide Prevention Hotline



Quick Links  


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Location: Magill Hall, Lower Level

Phone: (309) 556-3052

Hours: 8:00 am -12:00 pm and 1:00 pm - 4:30 pm