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Schedule, Reschedule, or Cancel Appointments

Counseling and Consultation Services (CCS) offers a wide variety of mental health services. Counseling services for currently enrolled students include group therapy, individual therapy, relationship therapy (i.e., couples / roommate / peer-based therapy) and referrals to other counseling services in Bloomington-Normal when appropriate. 




How to schedule an appointment with CCS:


Step 1. Determine your eligibility 

CCS clinical services are available to currently enrolled students. Faculty and staff are not eligible for counseling / therapy services but can learn more about mental health services for employees through IWU's Employee Assistance Program here


Step 2. Determine what type of appointment works best for you

CCS offers several ways you may see a counselor. CCS hours are 8:00 am to 12:00 pm and 1:00 pm to 4:30pm.  There are several ways to schedule, reschedule, or cancel an appointment including calling us (309) 556-3052 (or 3052 from a campus phone), emailing us at, or visiting our office at Lower Level Magill Hall. 

  • Intake Assessment - This is a 50-minute, one on one meeting with a counselor aimed at better understanding your needs and options for mental health services. This may include a referral to some of our other services (e.g., group therapy and individual therapy). 


  • Crisis / Urgent Appointments - If you are facing a life-threatening situation, traumatic crisis or serious mental health challenge you may request a same-day, single session appointment with a counselor. Crisis / Urgent appointments must be scheduled in person or by phone. See our emergencies page for more information. 


  • Chit Chat Sessions: Every Thursday from 10:30am - 12:00pm in the Dug Out, CCS provides a drop in space for students to have a relaxed chat with a counselor. This is a great way to explore if counseling is right for you. These are non-confidential spaces and require no scheduling. Students can drop in at any time. 


Step 3. Schedule your appointment

CCS provides several ways to schedule an appointment. You can schedule an intake appointment online through clicking here. You can also call us at 309-556-3052, email us at, or drop by our office in Lower Level Magill Hall.


Campus Map Link

Telephone: (309) 556-3052 


Business Hours 8:00-12:00 noon and 1:00-4:30pm when classes are in session.