Skip to main content Skip to main navigation Skip to footer content

Crisis Calls and Emergencies

The National Alliance on Mental Illness defines a mental health crisis as “any situation in which a person’s behavior puts them at risk of hurting themselves or others and/or prevents them from being able to care for themselves or function effectively in the community.” (National Alliance on Mental Illness, 2018).


For Life-Threatening Emergencies at Anytime:

Call 911 or go to the nearest Emergency Department (Carle BroMenn Emergency Room is north of the IWU campus) 


Resources for Mental Health Crisis on Campus  

Call Counseling & Consultation Services at 309-556-3052 during business hours: 8:00 am to 4:30pm.
OR call IWU Safety at 309-556-1111


CCS provides crisis / urgent hours on:

  • Monday, Wednesday, and Friday: 10:00 am - 12:00 pm.
  • Tuesday and Thursday 2:00 pm - 4:00 pm. 


After Hours (24/7) Mental Health Crisis Resources

  • Call IWU Safety at 309-556-1111
  • Call PATH at 309-827-4005
  • Call the National Suicide Prevention Hotline 1-800-273-TALK
  • Text the Crisis Text Line "Hello" at 741741   


Community Resources

McLean County Behavioral Health Urgent Care: The Behavioral Health Urgent Care at the Center for Human Services is available free of charge to individuals aged 18 and older experiencing a behavioral health crisis. They are located at 520 N. Center St., in Bloomington IL. Their hours of operation are Monday-Friday 9:00 am - 1:00 am, Saturday 5:00 pm - 1:00 am, Sunday 9:00 am - 1:00 am.