Web Proxy Management FAQs

• Students may grant anyone access to view elements of their student record that are protected by FERPA using the Proxy Management system in Banner Self-Service. Those granted access will be referred to as a “Proxy.”
• Students may also grant their Proxy permission to speak to designated University representatives (via telephone) about data on authorized pages as indicated in the Proxy Management system.
• Providing access does not constitute consent to the disclosure of other protected information.
• Providing access does not grant authority to act on the student’s behalf, but rather serves to provide access to certain protected student information as indicated by the student.

1. Your student must grant you access to the Proxy Management system.
2. Once you have been granted access and activated your account, visit the Banner Self-Service dashboard and click the ‘Proxy Management’ link.
3. Log in with your email and password.

1. Visit the Banner Self-Service dashboard and click the ‘Proxy Management’ link.
2. On the Proxy login page, click “Forgot Password.”
3. You will receive an email with directions to reset your password.

• When your student adds you to the Proxy Management system, they will enter start and end dates of your access.

Yes, your password will expire in one (1) year. When your password expires, the next time you log in, you will be prompted to reset your password.

• Your student has granted you access, but also designates which elements of their student record you can view. It is possible your student has not authorized access to all pages.

• Yes. Each student may grant you access to the Proxy Management system; you will see a separate tile for each student.
• Each student has control over access to their record and may authorize different levels of access.

• Your student will need to end your current account and then re-add you as a Proxy using your new email address.