Information Technology Services

Changing Your Password

Have you forgotten your password?

If you have forgotten your password, the ITS Service Desk will help you reset your password.

Reset your password by using the Password Change Tool. Your new password will need to be at least nine characters and must contain a combination of uppercase and lowercase letters and at least one number (see tips below.). You can also view a helpful video on the password self-service tool here.

You may reset a password in person at the ITS Service Desk. You will be asked for either your IWU ID or driver's license.



Your password is set by you as part of a process for logging into IWU services for the first time. If you have never logged into the campus portal (MyIWU), you will use a temporary password to begin the process.

(Enrolled students will receive a letter by mail with a temporary password and a step-by-step guide on how to set your campus password.  More information can be found here.)

(New faculty and staff will be given an initial password by Human Resources.) 

To set your campus password, go to and enter your NetID. You will use a temporary password the first time you login. 

Note: Temporary passwords can only be used at, they will not work to authenticate to any IWU service. 

Before Changing your Password

It's important to make sure that your password is strong. If someone else can guess it, or if you ever share it with anyone, that person can log in as you and wreak havoc in your name. Here are some tips for choosing a good password that nobody will be likely to guess:

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