Campus Updates

FAQ - IWU Coronavirus Response

Our response team will continue to comprehensively assess developments as they unfold. We realize many questions remain, and will continue to send follow-up messages with more details, including information specific to employees. We also have established the email address, where you can direct related questions. Information will continue to be assembled on the University website at

Information for students 

Information for employees

Answers to Campus Medical Questions

Business Office Procedures During Work from Home Period

Coronavirus Cleaning Protocol

Phishing Alert Beware of suspicious emails related to the COVID-19 outbreak

General Information 

Are there any suspected or confirmed cases of COVID-19 at Illinois Wesleyan University?

No. While there are currently no known cases of COVID-19 on campus, please remember to follow recommendations to help protect yourself and others from disease, and make personal decisions to reduce opportunities for the transmission of this new virus in our communities.

Campus Facilities

Mail and Printing Services are OPEN

Titan Print and Mail will remain open. Members of the campus community can pick up mail and access other services Monday-Friday, 8 a.m.-5 p.m. 



Status Update from Student Affairs


Move Out Information For Students

*Update* March 20 at 5:40 PM


Given the guidelines outlined in Governor Pritzger’s Stay At Home Order issued today, our move-out plans for Sunday, March 22 - April 7 are suspended until further notice. Only students signed up to move out before 5:00 p.m. on Saturday, March 21, and after April 7 are currently permitted to do so, and are advised to adhere strictly to social distancing principles. Students may sign up for move-out times from April 7-19 (the Governor’s order ends April 7, but could be extended). As needed, we will add move-out days beyond April 19.

For those of you who are on campus making plans to go home, please continue (and accelerate, if possible) those plans. Returning to your permanent residence is an “essential function” at this time.

We understand the personal and academic challenges that this Order creates regarding retrieving your belongings. Like you, we wish we could continue as planned; however, these actions, ordered by the Governor, are essential for public health.

Please be patient with us as this situation is ever-changing and we may not know all the answers to your questions at this time. We continue to problem-solve as information evolves. Please send questions to



March 20, 2020, at 11:02 AM

All classes are moving online for the remainder of this academic year. This decision has not been made lightly, and we know that our “close knit” (tightly quartered) communities do not allow us to adhere to CDC social distancing guidelines. Your safety and community health is our top priority.  Please read and follow these instructions for moving out of your room for the semester very carefully. This process will require self-lessness: come only when assigned, be efficient/stay within the four hour time, limit contact with others, don’t park close until you’re ready to load, etc.

If you are currently undergoing self-quarantine, please do not sign up for a move-out slot until your quarantine timeframe has passed. This applies to anyone helping you move out of your space. Thank you for helping to keep our whole community safe.


Starting March 20, residents of on-campus housing will be able to sign up for a move out time from Saturday, March 21 until Sunday, April 19. We are controlling access to the residence halls in support of social distancing.  Come to campus only during your selected time . Weekend and weekday times are available; however, class attendance must be a priority. Please do your best to schedule your move out so as not to interfere with courses. Work with your professors to discuss any class absence.

Please check out as soon as possible. Please check your email BEFORE coming to campus, in case there are new developments regarding travel.

Express Check-Out Sign Up & Instructions

Below you will find a link to your assigned residence. Please coordinate with your roommate, if you have one, so that you do not come during the same time due to social distancing recommendations. 

You may bring up to two guests with you to assist you with your move-out process. Please bring your own hand sanitizer and wipes as well as boxes and tape to ease your move-out process.  If you want to store your items through our campus partner, Doorage, you can follow this link for more information. Overnight accommodations are available at several hotels at special rates. (Listed below.)  You may not spend the night on campus.

Eastland Suites

1801 Eastland Drive, Bloomington, IL 61704
Rate: $59.50/night before taxes
Call (309-662-0000) and ask for IWU rate


10 Brickyard Drive, Bloomington, IL 61701
Rate: $75/night before taxes
Call (309-664-6446) and ask for IWU rate

Holiday Inn—Airport

3202 East Empire Street, Bloomington, IL 61701
Rate: tbd
Call (309-662-4700) and ask for IWU rate

Hotels are practicing social distancing by limiting the number of people at the front desk at a time, revising breakfast options, and taking necessary cleaning and sanitizing precautions


If you are currently on campus and do not need extended housing (see below), you must check out as soon as possible, but no later than April 5. You do not need to sign up for a time to leave. 

Residence Halls

East Street Apartments
Gates I & Gates Fricke

Fraternity Houses

Sigma Chi
Theta Chi

Please be patient with the links above, as there may be a delay because of students opening and completing these for their respective facilities. 

Instructions for Checking Out

All residences will have express check-out envelopes located at the express check-out bin in the lobby of your assigned residence halls. Information on the locations of bins are provided in the links above. Please pick up an envelope from the bin and deposit it as you leave. 

Your room should be clean and ready as though the next person could move in. There should be no unclaimed items left in your room, suite, or apartment (e.g. cinder blocks, trash, decor, etc.). 

Additional charges to your student account will occur if you:

Please note that if it is unclear or disputed who the responsible party was, both roommates will be charged.  You may want to take a photo of your room upon departure, if your roommate has not moved out.

Illinois Wesleyan University is NOT responsible for personal property left in any of our residences. Anything left behind will NOT be mailed to you.

Packing Supplies

Please bring or purchase your own boxes, tubs, or items to pack your belongings. Illinois Wesleyan will not provide supplies, so please plan accordingly.


Click here to learn more about the opportunity to work with our campus partner, Doorage. 

Trash Removal

There will be dumpsters positioned throughout campus as soon as possible for you to remove your own waste and unwanted items. If common spaces collect unwanted items, the building residents may be charged for removal and cleaning. 

Mail Forwarding

If you currently have mail on campus, it can be forwarded from Titan Print and Mail to your home address by emailing , and staff will schedule a time to call you. You can also call them directly at (309) 556-3087 during business hours . You can provide payment information for the forwarding costs over the phone.


While packing your belongings in your room, please leave your car in one of the designated parking lots on campus. Due to the high volume of students who need to move out and our limited space on streets in front of university residences, we ask that you only move your car to the front of your building when you are ready to load. Thank you for working with us to ensure everyone has access to a spot as close to their building as possible when they need to pack their vehicle.


Dining services will not be available for students during the move-out process.

Extended housing

We must work diligently to minimize the number of students on campus due to concerns about our ability to reasonably accommodate student needs (health, food, etc). If you need extended campus housing, please complete a request form on your MyHousing page no later than March 23 (Monday). Approval will be limited to students with significant safety (health or personal) needs. If your housing needs include academic resources (technology), we will work with you to resolve your needs in your home community; campus is not a likely solution. We will process these requests quickly and provide a response no later than Wednesday, March 25. If you are currently on-campus and you are not approved to remain on campus, you should plan to move out no later than April 5. Please contact with any concerns.

For those approved to stay on campus, please note that you will relocate to a consolidated space (likely the Gates) where you can be responsible for your own meals. We are unlikely to provide food service, due to potential supply chain issues, and will not guarantee access to traditional campus-based services.  

Questions?   The Office of Residence Life will be open Friday, March 20 through 4:30 p.m.  We will staff phones Saturday, March 21 from 9 a.m.-noon to respond to your questions.  Please do not ask for approval to come to campus once the time slots are filled. Public health and social distancing must be our priority over convenience.  We anticipate high call volumes; please leave a voicemail and messages will be returned. We are also responding quickly to the email.  If you have an emergency, please contact Campus Safety, 309-556-1111.

Student FAQ  

Will the University provide prorated room and board refunds?

Yes. More information can be found in the March 27 campus update.

I don’t have access to adequate technology at home for remote instruction. What should I do?

If accessing courses electronically presents a hardship for you, please contact Scott Walter, University Librarian.

Is Arnold Health Services open?

Arnold Health Service (AHS) will be open every day, Monday thru Friday from 9 a.m.-Noon and 1-4 p.m. and available to students approved to remain in University housing. Students living on campus may utilize these services by calling Arnold Health Services at 309-556-3107 to request an appointment. If a student has symptoms of illness, the RN or APRN will do a screening over the phone and determine next steps. Walk in appointments are suspended in an effort to control the spread of COVID-19.

Are counseling services still available for me at this time?

In compliance with our efforts to contain the spread of COVID-19, in person counseling services are not an option at this time if you are not approved to reside on campus. However, if you are a current client, phone consults can be set up with your counselor by calling CCS (309-556-3052) or emailing your counselor. It should also be noted that we cannot provide counseling services remotely to students currently residing out of Illinois. If you currently have been approved to stay on campus, we are open to discussing options for counseling services. A health screening will need to be provided before entering CCS, and a decision about the best way to deliver the session will be discussed in advance; this might include a telephone appointment. We ask that you call (309-556-3052) before coming in to CCS to discuss your options.

If you are experiencing a crisis and need immediate help, please call 911 or PATH (309-827-4005) or go to your nearest emergency room. You can also access the Crisis Text Line at 741741, and text HOME to get assistance.

If you have any further questions please contact us, so that we can help in any way that we can. In the meantime, stay safe!   

I am off campus and want to know how I can find a healthcare provider or a therapist in my area.

If you are in need of services, we would be glad to assist and answer any questions you may have.  Regardless of where you reside, local providers for your area can be found at . Just put in your local zip code and list of counselors with their profile will appear. Please check with your insurance company to ensure you are aware of the cost of services, and which providers are in your network. Please also know that students with student health insurance have free access to health care at Healthiest You and free mental health counseling at Better Help. Students without University-sponsored student health insurance have access to health care at Healthiest You and to mental health counseling at Better Help with a copay. Students can obtain additional information at 1-855-870-5858 or at to use Healthiest You or Better Help services. Flyers are available on the CCS/AHS websites.

Are students allowed to work remotely?

Depending on the needs of the department, a supervisor may consider remote work for the student on a short term basis. Clear expectations and responsibilities should be outlined for the student. 

What about students studying abroad?

We're requiring all students studying abroad to return home. Students returning from Europe are expected to self-quarantine at home for 14 days. We are recommending that all other students studying abroad return home and self-quarantine as well.

Advising for Fall 2020 course registration is continuing as scheduled March 25-April 3, 2020. What do I do?

Please be diligent about checking your email, as you will be receiving an email from your faculty advisor with instructions on how to schedule an appointment with them, and how they will be holding advising appointments if we are still virtual during your appointment time.

Refer to the email sent to you from the Director of Academic Advising on March 19 for recommendations on how to prepare for your appointment.

Also, should you have any questions that your advisors can not answer regarding registration/advising, please feel free to email the Registrar's Office and the Academic Advising Center:

Will summer program travel still take place?

The IWU Freeman Asia Internship Program and travel to Technos International Week have been canceled.

I’m a nursing student. What will happen with my scheduled clinicals?

After consultation with regional practice partners and accrediting bodies, we have made the difficult decision to transition all Spring 2020 direct care clinicals to an alternative mode of delivery including a combination of virtual simulations and projects to meet clinical course objectives. Internship direct care hours will cease at the conclusion of Spring Break. All nursing majors received a more detailed letter.

I’m a music student. What will happen with scheduled recitals and concerts during this time?

1. All lectures and applied lessons will be taught via online teaching and other distance learning methods.

2. All required student recitals are waived for Spring 2020. Voice area: using a combination of recorded accompaniments and APPcompanist ($10/month, paid for by SoM) students can record each piece and Dr. Hudson can stitch it together and post to YouTube. All non-required recitals have been canceled.

3. All concerts have been canceled.

4. Presser Hall will be locked. No teaching is allowed in our facilities and all practice rooms are closed; students will not be allowed to use any part of the facility. As you move from your campus housing home, we would like you to adhere to the following procedure:

I have an internship this semester. What should I do?

I have mail at Titan Print and Mail and am not on campus. Can it be forwarded to my home address?

Yes. You may email Titan Print and Mail at and staff will schedule a time to call you, or you may call them at (309) 556-3087 during business hours and provide payment information for the forwarding costs over the phone.


Spring 2020 Credit / No Credit Policy
in Response to COVID-19

Recognizing the need for greater flexibility during this period of remote instruction, the university is expanding access to the Credit / No Credit option for Spring 2020 Only . The policy follows and a guide for students and advisors can be found here.

The university believes that it will be in a student's long-term best interest to complete their Spring 2020 courses for a letter grade. However, recognizing the disruption that the COVID-19 pandemic has caused both to the educational process and to home life, the university is expanding, for Spring 2020 only , students' ability to elect the Credit / No Credit Option. 

Credit / No Credit means coursework will receive a grade of credit (CR) for earned grades of A through C- or a grade of No Credit (NC) for earned grades of D or F.  Courses taken Credit / No Credit are not included in the calculation of grade point average. 

For Spring 2020 only , the existing Catalog policy regarding the Credit / No Credit option is being modified in the following ways:

Below, please find the University's policy on Credit / No Credit courses as found in the 2019-2020 Catalog.


Credit / No Credit Option (2019-2020 Catalog Policy)

When a student selects this option, the final grade in the course will be either Credit or No   Credit. Instructors are not notified and regular grades are submitted to the Registrar, who converts them according to the uniform standard of Credit for grades of “C-” and above, and No Credit for grades of “D” or “F”.

In order to be eligible to take a course for Credit/No Credit, a student must have completed eight course units, [and] must be in good standing (GPA of 2.0 or above). The Credit/No Credit option may be elected only by declaring this intention in the Office of the Registrar within the time specified above — it may not be done on the web-based registration system. The option may be dropped within the regular period for dropping courses.

No more than one Credit/No Credit course may be taken in a single term, and no more than six such courses may be taken by an individual student at Illinois Wesleyan. No course originally taken for a grade may be retaken for Credit/No Credit.

Only IWU elective courses, i.e., courses which are not used to satisfy general education, major or minor field requirements, may be taken under this designation. In the case of a course taken   in a field in which a major or minor is later declared, it may be counted toward the major or minor if the appropriate department chair approves.

Typically, students may not elect to take coursework abroad on a credit/no credit basis, regardless of the policies of their study abroad program and/or host university. The Credit/No Credit option is not available to students during May Term. When departments offer courses for Credit/No Credit only, the policies applying to the student–selected Credit/No Credit option do not apply.

Phishing Alert 

As we continue to manage the ever-changing realities of COVID-19, we must realize that there are some who use this as an opportunity for harm. In particular, I am writing to alert everyone about the recent sharp increase in phishing attacks occurring across the country. Hackers and cybercriminals are using public apprehension over the coronavirus outbreak to advance their agendas. IBM recently warned consumers that ransomware has entered the mix of coronavirus-themed malicious code that hackers are unleashing. Emails purporting to contain information about the spread of the coronavirus will secretly download the Emotet malware that allows hackers to steal information and deliver malware.

The types of emails you may receive to get your attention to click a malicious link or open an attachment include:  

  1. Fake school or CDC emails could make you think you or someone you know has been exposed to COVID-19. They could say your family may face quarantine.
  2. False claims that there's a vaccine for sale or some form of remedy available.
  3. Misleading ads about masks that may not be effective or other helpful hints to combat the virus.
  4. Emails with “latest” updates to keep you informed as criminals are aware that everyone wants to know everything first.

What can you do?

  1. Be careful opening any web links or attachments, even if you know the sender; it may be a compromised sender.
  2. Look for “Red Flags” in emails you receive. Red Flags include abnormalities in the sender, topic, links, content, etc. To help everyone on this topic, please refer to this informative one-page document.
  3. Contact the University helpdesk at 309-556-3900 or https:// whenever you have any doubts or concerns.


Coronavirus Cleaning Protocol – March 2020

Until further notice, the following cleaning and disinfection protocols will supersede our standard cleaning plan instructions.

Residence Halls: Typical daily cleaning where there has not been a confirmed infectious individual:

  1. Custodians will remove trash, clean and disinfect restrooms and clean and disinfect student lounges by 10 a.m. daily
  2. Custodians will disinfect all high-touch surfaces (door handles, push plates, light switches, handrails) daily
  3. Custodians will use remaining shift time to remove trash from the central collection area, vacuum and clean glass. May happen less frequently than daily.
  4. Disinfection of hard surfaces will be completed every day using Betco Fight Bac. This is a Disinfectant, Teberculacidal, Virucide, Fungicide against pathogenic fungi, 5 minute kill time for COVID-19, broad spectrum, heavy-duty cleaner and disinfectant that is specifically used to kill the coronavirus.

Academic/Administrative/Athletic Facilities: Typical daily cleaning where there has not been a confirmed infectious individual:

  1. Custodians will clean and disinfect restrooms daily
  2. Custodians will next disinfect all high-touch surfaces (door handles, push plates, light switches, handrails) daily
  3. Custodians will use remaining shift time to remove trash from the central collection area, vacuum hallways, entryways and offices and clean glass. May happen less frequently than daily.
  4. Disinfection of hard surfaces will be completed every day using Betco Fight Bac. This is a Disinfectant, Teberculacidal, Virucide, Fungicide against pathogenic fungi, 5 minute kill time for COVID-19, broad spectrum, heavy duty cleaner and disinfectant that is specifically used to kill the coronavirus.
  5. The Custodial department will clean/disinfect all open desk and shelf office areas and seating prior to faculty and staff returning to work.

Business Office staff will continue to work remotely. Emails and voicemails will be checked regularly and responded to as soon as possible. We are committed to providing essential services as best we can. Please understand there will be changes to our normal processing times and changes will be communicated as soon as they are determined. All dates and times listed below are subject to change.



Business Office Operations During Work from Home Period


There will be no change to payroll calendars. Direct deposits will be made as normally scheduled. Physical checks will be available for pick up at the times listed below.

Accounts Payable  

Essential payments will continue to be processed. Reimbursements requests received by noon, Monday, March 16, 2020 will be processed this week. Direct deposits will be made on Thursday, March 20, 2020. Physical checks will be available for pick up at the times listed below. Future check run dates will be communicated as those dates are determined.

Student Accounts

We encourage student account questions be directed to . Business Office staff will retrieve voicemails periodically throughout the day and respond as soon as possible.  

IWU Credit Union

All IWU Credit Union business (withdrawals, loans, deposits) should be requested via email to . Credit Union business will be conducted at the times listed below.

If information can be shared electronically, that is preferred. We appreciate your patience as we all work through this situation.

Hours of Operation

Pick Up of Payroll and Reimbursement checks — Fridays 9-10 a.m.
IWU Credit Union — Fridays 10:15 - 11:15 a.m.
Drop off Invoices/Reimbursements/Timecards — Fridays 9 - 11:15 a.m.

Holmes Hall will be accessible by the north door during the hours listed above.

Additional Business Office Procedure Updates

Accounts Payable and Vendor Payments:

The Business Office is committed to processing essential invoices and reimbursements as timely as possible. Essential invoices include utilities, safety items, essential supplies to operate, and critical maintenance contracts. Submission deadlines remain unchanged. To facilitate this, we are asking for departments' assistance by following the below guidelines.

How to code and approve invoices:

Non-Invoice Payments:

Employee Reimbursements:

Non-exempt Timesheets:

NOTE: You may need to clear cookies from your browser to download the latest version of the timesheet.

Student Timesheets – March Hours: