COVID-19 Employee FAQ
Aug. 6 Webinar for Faculty and Staff – Watch Recording or View Presentation Slides
Q: What safety measures are in place?
A: We take your safety very seriously. We care deeply about the IWU community.
- Our custodial staff will clean and disinfect restrooms, classrooms and high-touch
areas each morning.
- “Porters” are assigned to disinfect high-touch surfaces two additional times throughout
- Disinfectant wipes and hand sanitizer will be available throughout campus.
- Plexiglass has been made available for high-traffic areas.
- You are not responsible for cleaning spaces. But if there are high-touch surfaces
that you would like to wipe down before you use them, wipes and hand sanitizer are
available to you.
- Titan Pledge
Q: Do I have to wear a mask?
A: Yes, masks are required inside university facilities, unless you are alone in a
private space. Wearing a face covering and staying 6 feet away during prolonged interactions
is an effective way of reducing the spread of COVID-19. Proper face coverings should
cover both the mouth and the nose. If you have medical reasons for not wearing a mask,
an exemption request should be submitted to Human Resources.
Q: Why can’t everybody work from home?
A: Decisions about alternative work arrangements or telecommuting are made with consultation
between the employee, the supervisor, the VP and HR. Consideration given to a request
- The business needs of the University
- Whether the employee’s work can be fully performed under the request
- What reasonable changes can be made to the work setting to meet the needs or concerns
of the employee
Generally a fear of the pandemic or concerns about COVID in the work setting is not
a reason for telecommuting; we are trusting in the science about safety precautions
including masks, social distancing, and frequent disinfection and hand washing. These
discussions should be interactive between all concerned parties. We may not be able
to meet your full request, but we are going to work together to identify possibilities
and find common ground
Q: What are the University policies about travel?
A: We are following guidelines from the CDC Travel and IDPH Travel Guidance .
- We are not mandating that anyone who travels outside of the state self-quarantine;
we are asking every employee who travels to self-identify risky behavior
- We are not mandating that anyone who travels gets a COVID test
- We are not mandating that anyone who travels self-quarantine for two weeks
- If travel involves high interaction (interaction at less than 6 feet for 15 minutes
or more without a mask) with others from risky areas without properly masking, we
ask you to take proper precautions to protect yourself and your colleagues. This may
include a decision to self-isolate or a decision to get a COVID test.
- Work with your supervisor/HR if you think you should self-quarantine
- Human Resources and Arnold Health Services are available resources to help guide you
in these decisions.
Q: Why aren’t faculty and staff being required to get a COVID test?
A: The following assumptions have guided this decision:
- Many of us have already been on campus working
- Most of us are not traveling to get to campus after living in another community
- It is our expectation that employees are aware of and will abide by the Titan Pledge and community recommendations related to COVID.
- We expect that employees are not engaged in risky behavior.
Q: If I want to be COVID tested, where can I go?
A: Please check the McLean County Health Department website for information about
testing at the Interstate Center or consult with your healthcare provider. IWU Blue Cross/Blue Shield will cover
the cost of testing for covered employees.
Q: Can I report to work if I’m waiting for results of a COVID “surveillance” test?
A: As long as you are asymptomatic and without a known exposure incident, you can
report to work.
Q: What if I’ve been exposed to COVID?
A: Keep in mind, this is about direct exposure to a COVID-positive individual for
15 minutes or greater and within 6 feet. Sharing the same building or floor without
direct interaction will generally not be considered an “exposure incident”.
- Report the details of the incident to your supervisor. The supervisor and human resources
will consult regarding next steps to take.
- Consult with your healthcare provider
- Consult with Human Resources
- Stay home until 14 days after last exposure
- If you are asymptomatic, discuss with your supervisor and/or HR whether telecommuting
is an option
- You will have access to accrued sick/personal/vacation time
Note: No additional action is needed following known exposure to a COVID-positive
patient from IWU employees who serve as healthcare providers and IWU healthcare students
who adhere to the PPE requirements of the agency in which care was provided.
Q: What if I test positive for COVID?
A: We care deeply about the individuals within our community and want them to be well.
If you test positive:
- All individuals should first consult a physician.
- Please keep Human Resources and your supervisor aware of your work situation.
- If you are symptomatic, you are to stay home and get well
- If you are asymptomatic, you are to stay home. You can discuss with your supervisor
and/or HR whether telecommuting is an option.
- You must have a negative test result or a release from a physician in order to return
- Normal sick/personal/vacation time is applicable.
Q: What factors are the University using to make a decision about moving to all virtual
A: There are factors that could impact our ability to deliver in-person instruction
to our students. At this time we have intentionally not set specific numerical triggers
but these are the items that we are evaluating:
- State and local requirements
- Numbers of positive cases (on campus and in surrounding area)
- Numbers in isolation
- Amount of quarantine space available to the University
If it is determined that a pivot to all-online instruction is necessary, a separate
decision will be made regarding the closure of the campus and remote work by employees.
What are the Business Office procedure during work from home?
Accounts Payable and Vendor Payments:
The Business Office is committed to processing essential invoices and reimbursements
as timely as possible. Essential invoices include utilities, safety items, essential
supplies to operate, and critical maintenance contracts. Submission deadlines remain
unchanged. To facilitate this, we are asking for departments' assistance by following
the below guidelines.
- Invoice payment via a departmental credit card is preferred.
- If departmental credit card limits are not sufficient to cover additional vendor charges,
a request to increase the credit limit can be made using the following form: www.iwu.edu/business-office/
application.pdf The approver of the form should forward it to email@example.com for processing.
- Request vendors submit ACH payment (direct deposit) instructions if it is not included
on their invoice. This is our preferred method of payment. Payment by check will likely
- Invoices must be submitted via email to firstname.lastname@example.org
- Invoices/Request for Non-Invoice Payments and Travel Expense vouchers submitted via
email should not be submitted on paper once we return to campus.
- Submission deadlines remain the same. Reimbursement requests are due by noon on Monday
for payment on Thursday. Invoices will be processed within two weeks of receipt.
- If you don’t have access to a scanner, a photo of invoices and supporting documents
can be submitted with the same naming convention.
How to code and approve invoices:
- Invoices must have proper accounting codes and approval to be processed as usual.
To facilitate this electronically, follow the following procedures:
- If you have paper invoices, code and approve as usual. Scan each invoice individually
to pdf. Use the following naming convention: vendor name_invoice number_department
name (Example: Ameren Illinois_123456_Physical Plant)
- If you receive invoices electronically, add coding directly on the pdf invoice using
a comment box at the top of the first page. Coding should include account codes, name
of person approving and date. Save using the same naming convention as above.
- Submit invoice to email@example.com from approver's iwu.edu email address.
- Complete the fillable Request for Non-Invoice payment www.iwu.edu/business-office/
- Save utilizing the following naming convention: last name_first name_date submitted_department
name (Example: smith_jane_03-20-2020_Theatre Arts).
- Supporting documentation for non-invoice payments – if you have the capability to
attach or scan with the Request for Non-Invoice payment, save with the Request for
Non-Invoice payment form. If not, support should be scanned in one pdf and saved with
the naming convention: last name_first name_date submitted_department name_support
(Example: smith_jane_03-20-2020_Theatre Arts_support).
- As a substitute for signatures, we will utilize the sending email address. Approvers
name should be entered in #6 on the Request for Non-Invoice payment.
- Submit Request for Non-Invoice payment and supporting documents to firstname.lastname@example.org from approver's iwu.edu email address.
- Complete the fillable Travel Expense Voucher www.iwu.edu/business-office/
- Save utilizing the following naming convention: last name_first name_date submitted_department
name (Example: smith_jane_03-20-2020_Theatre Arts)
- Supporting documentation for Travel Expense Voucher – if you have the capability to
attach or scan with the Travel Expense Voucher, save with the Travel Expense Voucher
form. If not, support should be scanned in one pdf and saved with the naming convention:
last name_first name_date submitted_department name_support (Example: smith_jane_03-20-2020_Theatre
- In substitute for signatures, we will utilize the sending email address. Approver's
name should be entered in Approval box in lower left.
- Submit Travel Expense Voucher and supporting documents to email@example.com from approver's iwu.edu email address.