Health care is a cooperative effort between the patient and providers.
- To receive high quality, accessible, culturally sensitive medical care
- To be treated with respect, consideration and dignity
- To have confidential treatment of all communication and records relating to you.
- To select and/or change your health care provider
- To receive complete, current information regarding diagnosis, treatment, and prognosis in understandable terms prior to treatment
- To participate in decisions involving your care
- To have access to other medical opinions before making treatment decisions
- To voice any grievance and/or suggestions without fear of discrimination
- To have access to health education materials.
- To seek medical attention promptly
- To present details of condition in a clear direct manner
- To respond to providers and other staff with respect and consideration
- To ask for clarification if information or instructions are not understood
- To be on time for physician appointments and if unable to keep an appointment, to cancel immediately so another patient can be scheduled at that time
- To comply with treatment plan
- To seek non-emergency care during regular hours
- To communicate to the Health Service all concerns regarding your health care providers, Health Service personnel and Health Service policies
- To know the names, purposes and effects of medications prescribed to you
- To pay promptly any bills that you have incurred.
When you have questions, please ask.
When you are satisfied, please comment.
When you are not satisfied, please let us know.