POLICIES AND GUIDELINES FOR STUDENTS

 

   1.  Appointments. The Writing Center accepts and encourages appointments with tutors. All appointments are made through our online appointment service; the link for that service is on the Writing Center's home page. Students need to register for this service; you don't need to use your university email password when registering but you must have an IWU email account. Be sure to look for a confirmation email to complete the registration process. Tutorials are usually 30 minutes long; longer blocs of time will be allotted depending on the paper length. Tutorials are usually scheduled on the hour or half-hour. The appointment system will send a confirmation email after you make an appointment. Students should cancel their appointments through the online system if they are unable to keep them. Students who miss three appointments will be warned that they may lose their right to make appointments and must seek walk-in sessions. Students are also encouraged to upload long papers a day before their tutoring sessions if at all possible in order to allow the tutor time to read carefully. Tutors will read only one paper per session. Portfolios as a whole are not appropriate for tutoring sessions; however, tutors will look at individual papers in a portfolio during a session and will be happy to assist writers drafting an introduction, reflection, or overview to the portfolio.

   2. Notification of instructors. Students have the right to have their instructors notified about their visit to the Writing Center. Should a student elect to notify his/her instructor, the tutor and the student will negotiate the description of the session. Notification of the session will be sent out via email to the faculty member within one week.

   3. Holding for late appointments. Tutors will wait at least five minutes for students who have previously made appointments. After five minutes, if walk-in student is waiting for tutoring, that student will be given priority.

   4. Take-home essay exams. The standing policy of the Writing Center is not to assist students with take-home essay exams. However, if the Writing Coordinator has received email or written permission from the instructor to give tutoring assistance to students with take-home exams, tutors will aid those students. If a student comes to the Writing Center for help on a take-home exam after approval from the instructor, verification of the visit will automatically be sent to the instructor.

For Faculty:

   1. Whole class visits. While the Writing Center encourages whole-class visits to the Center as a means of promoting the Center and encouraging its use, such visits need to be planned ahead of time with the Writing Coordinator. It is not practicable for tutors to conduct tutoring sessions with large numbers of students. A good alternative would be to arrange with tutors to conduct specific writing-related sessions in the classroom, such as peer revision, small-group tutoring, etc.

   2. Take-home essay exams. The standing policy of the Writing Center is not to assist students with take-home essay exams. However, if the Writing Coordinator has received email or written permission from the instructor to give tutoring assistance to students with take-home exams, tutors will aid those students. If a student comes to the Writing Center for help on a take-home exam after approval from the instructor, verification of the visit will automatically be sent to the instructor.

 

ETHICAL GUIDELINES

A. The Relationship between Tutors and Clients 

1. As writing center tutors, we provide support to students and refer them to available campus resources as deemed appropriate. These may include student services referrals, such as referrals to the Office of Residential Life, Counseling and Consultation Services, the Career Center, Disability Services, Multicultural Affairs, etc., or to academic services, such as the student’s instructor, advisor, the Director of General Education, etc. 

2. We offer suggestions on papers. We do not judge; we do not offer grades. As often as possible, we ensure that word changes come from the client. Our comments are suggestions which the client may or may not incorporate; the evaluation of a paper is the responsibility of the instructor, not the tutor. Responses to student writing should always be constructive. We support the University Policy Concerning Student Conduct & Academic Integrity as detailed in the IWU Student Handbook. 

3. We maintain a professional distance between ourselves and the client. At the same time, we will strive to maintain a comfortable, relaxed and positive environment in the Writing Center. Behavior from clients which the tutor considers too intimate should not be tolerated and should be reported to the Writing Coordinator. 

4. We may, depending on our own judgment, tutor for pay outside Center hours. However, we will inform our clients, if they are Illinois Wesleyan students, that the Writing Center is free of charge and paid in part by their tuition dollars. We will not commit the Writing Center or its tutors for duties beyond customary tutoring or tasks assigned by the Writing Coordinator. 

5. Given the guidelines above, we acknowledge that there is a broad spectrum of different tutoring styles. 

6. We will wait at least five minutes for students who have previously made appointments. After five minutes, if a walk-in student is waiting for tutoring, that student will be given priority. 

7. We will not engage in discussions with students about faculty nor will we evaluate the quality of assignments. When asked by students for our opinion about an instructor or assignment, we will focus on study and learning strategies to be successful in the course. 

8. We respect the privacy of our clients and of the tutorials. 

9. We reserve the right to revoke Writing Center privileges for any student who does not engage our services in an ethical, constructive, and respectful manner.

 B. The Relationship between Tutors 

1. We do not take supplies from the writing center; we record our hours accurately. 

2. When discussing tutorials amongst ourselves, we do not specifically mention the student by name or description. 

3. We do not include descriptions of tutorials online, except the session descriptions which are entered into our database and emailed to faculty. 

4. If another tutor acts in a manner we deem detrimental to the Center, we will discuss it first with that tutor and, according to our discretion, with the Writing Coordinator.

 C. The Relationship between Tutors and Faculty 

1. We will notify faculty members of the tutorial if given permission by the student. In this notification, we will describe student engagement and preparation if requested by the faculty member. 

2. We may tutor papers for classes in which we are currently enrolled, depending on the nature of the course and the preference of the tutor.  

3. We maintain academic integrity by not writing papers for our clients and by explaining proper citation in a variety of documentation styles.