Titan Print & Mail Center

About

The “Titan Print & Mail” Center is located at 1207 1/2 N. Main St., Bloomington
(between the Memorial Center and Ferguson Hall).

Hours: Monday-Friday, 8 a.m.-5 p.m.

Phone: (309) 556-3087 (Titan Mail) or 309-556-3086 (Titan Print)

Email: TitanMail@iwu.edu or TitanPrint@iwu.edu

Site Manager: Maggie Nichols, mnichols@iwu.edu (309) 556-1035

Mail and packages will be delivered to campus faculty and staff daily. Large palletized items will continue to be handled by the Physical Plant. Titan Print & Mail will provide outgoing package services via USPS, DHL, UPS as well as USPS stamp sales. Outgoing USPS and campus mail will be picked up on the regular delivery routes.

Mail Services for students are centralized at the Titan Print & Mail Center. Students will receive an electronic notification at their student email address when they have packages or mail. These packages and mail will be picked up at the Titan Print & Mail Center.

FAQ - Staff and Faculty 

What do I do if I need to have something printed or copied?

If your project is ready for print, you can visit the Titan Print & Mail Center OR you can submit the project through Digital Storefront.

If you do not have a Digital Storefront account, you can contact TitanPrint@iwu.edu to set up an account. If your project needs to be designed, contact Carrie Hymer chymer@iwu.edu or ext. 3712 to determine if IWU designers should perform the work.

Titan Print & Mail Center hasn’t opened yet, how do I get a project designed or printed?

Contact Carrie Hymer at chymer@iwu.edu or ext. 3712

If I want to request assistance with design, how far in advance should I contact Carrie Hymer?

At a minimum, 4 weeks to allow for design and print time. The marketing team will meet regularly with Titan Print & Mail so they are aware of all upcoming projects. We will no longer be able to accommodate projects requiring design and print with short notice.

What is the turnaround time for print-ready services through Titan Print & Mail Center?

Mutually agreed upon during job submission – generally less than 24 hours

How will I know if I have a package?

If you are a faculty or staff member, your package will be delivered to the appropriate location for your office. Students will receive an email through a TRAC system, which will notify them of a package or letter delivery for their pickup.

Can I still drop off UPS, FedEx or DHL packages for outgoing delivery?

UPS, FedEx and DHL currently pick up and do not charge for this service. This service will continue. You may drop packages off at Titan Print & Mail during regular business hours.

What are the hours of Titan Print & Mail?

8 a.m. - 5 p.m., Monday-Friday

How will I be billed for design, print, copy and mail services?

If the project is approved for internal design, there will be no cost for the design work. Copy, printing and mailing will be charged back to departmental budgets through a similar process as before. Titan Print & Mail Center will also accept cash and debit/credit for services not associated with a departmental code.

How often will packages be delivered to faculty and staff buildings?

Once per day, except for Holmes Hall, The Ames Library, and State Farm Hall.

Can I purchase shipping materials at Titan Print & Mail Center?

Yes, a limited amount of boxes, packing material, etc. will be available in the center.

Is the Titan Print & Mail Center open to the public?

Yes.

What do I tell a student who wants a poster or project printed?

Titan Print & Mail will be able to accommodate posters on a large format printer. This service will not be ready until later in the fall semester. The Ames Library also offers poster and project printing services.

Where do I order paper for my copy machine or department printer?

All departmental paper should be ordered through the Office Depot contract.

Where do I order business cards and IWU letterhead?

Business cards and letterhead can be ordered through Digital Storefront. Letterhead will no longer include a departmental name and will be available to order in limited quantities to avoid stockpiling.

What do I do if I have a bulk mailing project?

Contact the Titan Print & Mail Center TitanMail@iwu.edu in advance of mailing your project for instructions and assistance.

What kinds of projects will the campus graphic designers assist with creating?

Promotional materials for music and theatre performances

Yes

Catalog

Yes

Commencement documents and promotional materials

Yes

Course packets or syllabus

No

Presentations for a conference or course materials

No

Posters for an academic conference

No

Fundraising and digital and print materials for Advancement

Yes

The IWU Magazine

Yes

Flyers for promoting an internal campus event

No

Flyers for promoting a campus event to which the community is invited

In most cases

Letterhead

No. These will be available through Digital Storefront with IWU-only letterhead (no departmental name included) in limited quantities. For large orders, contact the Titan Print & Mail Center.

Student posters

No

Athletic apparel

Yes

Invitations for events hosted by the President, Advancement, Academic Affairs, Student Affairs or Admissions

In most cases

Graphics for campus buildings, to promote athletics, etc.

In most cases

Business Cards

No. These will available through Digital Storefront.


FAQ - Students

What address should I list as my mailing address at IWU?

There are no address changes with the incorporation of Titan Print & Mail. For an example address, please see below.

Addressing template:

student name

Illinois Wesleyan University

1312 Park Street *

Bloomington, IL  61701-1792

Example:

Tommy Titan

Illinois Wesleyan University

1312 Park Street

Bloomington, IL  61701-1792

*To protect the privacy and safety of our students, please do not address items using the student’s room number.  

What hours can I pick up my mail?

The Titan Print & Mail Center is open from 8 a.m. to 5 p.m., Monday - Friday.

What if I order a large item? Will someone assist me in carrying it to my room?

If your item is heavy or bulky, the Titan Print & Mail Center will have carts and dollies available for your use. Information will be forthcoming about how to access a cart. 

What if I can’t be available during the Titan Print & Mail Center’s hours? Can I ask a friend to pick up my package?

Yes, you just need to call and let the Titan Print & Mail Center know who is picking up the package.

If I need to mail a package, can I do that at Titan Print & Mail Center?

Packages can be dropped off for delivery through the USPS at the Titan Print & Mail Center.