These services insure that users with disabilities have equal access to all library
resources (print or online), to all library services and to all library personnel.
In addition, we realize that accommodations for users with disabilities will be based
on the individual’s needs.
A student with a disability who thinks he or she may need any accommodation, including
those listed below, should contact the Director of Academic Advising and Student Accessibility
Services, Chandra Shipley (110 Holmes Hall, (309) 556-3231), who can provide all appropriate
information. Students can also visit the Student Accessibility Services website for more information.
If you have questions about the library services listed below, please contact The
Ames Library at firstname.lastname@example.org or (309) 556-3172. Appointments for these services are strongly encouraged, but not necessary. Every effort will be made to accommodate these requests.
Users are encouraged to come to The Ames Library for assistance in developing research
strategies, locating relevant books and journals, and evaluating research materials.
Librarians are available by appointment as well as on call at the Library Service during weekdays.
Library hours can be accessed online.
There are additional services that may be of interest to IWU faculty, staff and students:
- One-on-One Research Consultation - IWU students, faculty and staff may schedule an appointment with a librarian to help
you focus on your research needs. Librarians are available Monday - Friday, 1:00 pm
- 4 pm, or by appointment. Appointments can be scheduled in advance. For more information
or to schedule your appointment, please contact your department’s library liaison.
A list of liaisons is available online.
- Library Service Desk - Email - IWU faculty, staff and students can email questions to an IWU librarian for research
assistance. Emails can be sent directly to liaisons.
Users are encouraged to plan ahead to avoid last-minute requests for the accommodations
- Retrieving books from the stacks:
- Users may request assistance in retrieving materials from the stacks at the Library
Service Desk on the entry level of the library.
- Users may call the Library Service Desk (309-556-3172) to determine if an item is
on the shelf and ask that the item be retrieved and held for them.
- Users may request assistance from library employees engaged in shelving library materials.
- Users may submit a request through the Ames Catalog. Requests are processed daily, Monday – Friday in the morning. The user will be notified
by the MegaSearch email notification system when the item is available for pick-up
at The Ames Library Service Desk or they may check the status of the request through
their MegaSearch account.
- Reserve materials - IWU students, faculty and staff may request a longer loan period for reserve materials
in order to use them with special reading equipment. Please contact the Reserves (309-556-3172) for more information.
- Copying assistance - Users may submit a request for copies of print materials or microforms. Requests
for a journal article or a book chapter that is owned by The Ames Library in hardcopy
or microform can be submitted through ILLiad (Interlibrary Loan). The requested material will be scanned and posted as a pdf
file to the user's ILLiad account. The user will be notified by the ILLiad email notification
system when the requested item is available. Requests will be processed within copyright
guidelines. If a hard copy is needed instead of an electronic copy, please contact
email@example.com and provide the title of the material(s) needed in print. There may be a minimal
cost for this service depending on the volume and type of request.
- Telephone requests - Users may call to have library staff determine if a book, periodical or newspaper
is on the shelf and ask that the item be retrieved and held for them. Please call:
Library Services Desk: 309-556-3172
Delivery of Materials
Books, photocopies of articles, and other library materials identified by the user
can be delivered to on-campus locations. Users are required to have identified the
materials needed before requesting delivery. The library, the user and the Office
of Residential Life will arrange details of delivery and pick-up of materials to occur
within library hours to a mutually-agreed upon location.
The library is aware that adaptive technology needs differ widely from person to person,
so there is no one-size-fits-all solution. Therefore, the library and Student Accessibility
Services will communicate and work closely with the user in order to clarify and fulfill
adaptive technology equipment needs as they relate to academic needs.
The Ames Library Building
- Library entrance & elevators - A ramp at the front of the building leads to a power-assisted door to the right of
the main entrance. All main floors in The Ames Library can be reached by public elevator.
- Spaces - Restrooms in the building are wheelchair-accessible. Aisles in the bookstacks, Information
Commons, and the Instruction Lab are also wheelchair-accessible.
- Furniture - The library has adjustable or accessible furniture throughout the building. The Instruction
Lab and the Writing Center has a desk that can be raised to accommodate a person in
a wheelchair, and within each Scholarly Workstation cluster there is an accessible
desk. In addition, Beckman Auditorium has an wheelchair-accessible entry on the left
side of the auditorium entrance, and seat arms can be raised.
- Test-Taking/Tutoring - The library can provide space for students with disabilities who need a quiet space
for extended test-taking or for meeting with tutors. Please contact Director of Academic Advising and Student Accessibility Services Chandra Shipley (firstname.lastname@example.org, 309-556-3231) for more information.
- Parking - Specially designated parking spaces for individuals with disabilities are available
on Ames Plaza East as well as in the parking lot on Park Street.
- Evacuation procedures - Each stairwell level is equipped with a call box for emergency purposes. In the event
of an emergency, library users with disabilities should wait at the nearest stairwell
for assistance. Emergency personnel will be clearing the building during an emergency
and will be checking the stairwells.