Frequently Asked Questions
Fall 2020/ Spring 2021 Information
Is the Wilder House currently open?
Yes, the Wilder House is open for the Fall 2020 semester (August 14-November 20).
The House will be closed for winter break (approximately November 21-January 12) but
will re-open when students return for the spring semester.
What precautions are in place?
Our stays look a little different right now! We are currently limiting occupancy to
two (2) family units per day, and no less than 3 business days between reservations.
In addition to limiting the occupancy to provide more space for individuals, we are
also assigning one room per floor to allow each guest (or family unit) to have a private
bathroom. The House continues to be cleaned on weekdays, with additional measures
in place similar to those for the rest of campus. For more information, please contact
Conference Services at (309)-556-3591.
Are there other changes due to the pandemic?
Yes - all guests staying at Wilder must sign a waiver upon arrival to campus. Copies
of the waiver are available in advance. Additionally, we request you monitor your
symptoms and cancel your reservation should you feel ill with a fever, cough, sore
throat or any other symptom listed by the CDC at https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html.
As other changes are necessitated by local, state, and national guidelines and regulations,
we will update this page and inform incoming guests.
Rates and Reservations
How many rooms are available in Wilder Guest House?
Wilder has six guest rooms (two available at a time for the 2020-2021 academic year). Fresh linens are provided
in each room, and each bed will be made up by the IWU custodial staff prior to a guest’s
stay. If an extended stay, linens will be replaced every three to four days. A common
floor bathroom (equipped with a door lock) is located on each level.
What is the nightly rate?
The rate for each guest room is $40 per night. The room rate does not change based
on the number of guests occupying the room.
Are reservations required? How can they be made?
Reservations are required and should be made by filling out the reservation form on
the Wilder website. When making reservations, please have the following information
- night(s) of stay
- room preference
- guest name(s), cell number(s) and email(s)
- dept/person being billed, billing information and email
What is the cancellation policy with regard to reservations?
To cancel a room, 48 hours notice must be given or the first night’s stay will be
charged. If guest is a ‘no show’ or the room is not canceled 48 hours before reservation,
the first night’s stay will be charged.
How is payment made?
Individual guests must pay for their stay with a check mailed to the following address:
Illinois Wesleyan University
Attn: Conference Services/Michelle Wu
1312 Park Street
Bloomington, IL 61701
Checks can also be dropped off at the Conference Services office in the Memorial Center,
Room 167A Monday - Friday between the hours of 8:00 am - 4:30 pm. A link will be sent to each guest upon confirmation of the stay.
IWU Departments may direct bill guest stays at Wilder House by providing a University
account code with their reservation. The account will be billed upon guest departure.
If a department-sponsored guest fails to pay for their stay, payment will be expected
from their institutional host.
If Wilder is unavailable, are there comparable facilities nearby?
The following hotels are within five miles of the university and offer a range of
Eastland Suites Hotel
1801 Eastland Dr.
Holiday Inn Hotel and Suites
3202 E Empire St
Holiday Inn Bloomington-Normal
8 Traders Circle, Normal
200 Broadway Ave, Normal
10 Brickyard Dr
Hampton Inn and Suites
320 Towanda Ave
Check In and Check Out
When may guests check in?
Check-in time is 3:00 pm or after. Room keys are available at the guest house via
a key box located on the porch just outside the front door. A key box access code
will be emailed with confirmation materials to each guest for each confirmed stay.
An outside door key and room key are provided for guest’s use. The room key will
open only the room assigned to the guest. Please be reminded that security in the
guest facility is a shared responsibility among its patrons, and to secure individual
room doors and exterior doors at all times.
By when must guests check out?
Guests must check out by 10:00 am. Custodial staff will prepare rooms for the next
guest’s stay starting at that time. Should a guest be unable to check out by 10:00
am, please arrange an extended check-out time by email firstname.lastname@example.org; an additional
night may be billed. Keys should be left in the designated space in the room at departure. Failure to
return keys at check out will result in another night’s charge. If keys are not returned
within 72 hours or are lost, the guest will be charged $135.00 for key replacements.
Internet and Telephone
Is there wireless in Wilder Guest House?
Guest wireless is available in Wilder Guest House. Guest sign-in credentials are included
with materials or may be requested by contacting Conference Services at 309-556-3100.
Individuals are expected to comply with institutional guidelines around internet usage.
Are there phones available in guest rooms?
Individual room phones are not provided. Guests are encouraged to make use of personal
cell phones, or a shared phone available in the kitchen. To reach an outside local
line using the kitchen phone, dial 7 and the number.
Are there guest house policies of which to be aware?
Residents of the guest house should conduct themselves in accordance with University
policies. To that end, IWU does not permit:
- the possession, use or distribution of alcoholic beverages by minors,
- illegal drugs,
- animals (other than service animals) for reasons of public health within the facility
In addition, our expectation is that house damage and/or loss of items will not occur
in Wilder House. However, if this does occur, restitution will be expected from guests,
or in their absence, from their institutional host. Guests involved in damage or
loss, or who disrupt the house and other guests in any way, will not be allowed to
use the guest house again.
Is the Wilder House open during University breaks?
During times the University is closed (Thanksgiving-Wed-Sun; Winter Break-approximately
Dec 22-Jan 2), Wilder House remains open as needed. However, during these periods,
stays are restricted to only relatives of students with approval to stay in their
residence hall, or long-term guests of staff and faculty.