Updating Your Directory Information

Some Directory information relies on you to enter your details (phone and office location) via Banner Self-Service. 

• First, go to Banner Self-Service / Ellucian Banner on MyIWU
• On the Banner Self-Service card, select "My Profile"
• On the "My Profile" page, select "Personal Information" 
• To update your address:
  • There is a section called "Address." If there is an incorrect entry for "On-Campus - Office," click the delete icon and then select the "Add New" icon on the right side of the Address section.
  • If there is not an Office address, click the plus symbol beside "Add New"
  • Use the following guidelines: 
    • Address Line 1: PO Box 2900 
    • Address Line 2: Building and Office Number
    • City:  Bloomington
    • State:  Illinois
    • Zip:  61702
    • Enter the current date in the "valid date" field
• To update your  phone number:
  • There is a section called "Phone Number". If there is an incorrect entry for "On-Campus Office Phone," click the delete icon and then select the "Add New" icon on the right side of the Phone Number section.
  • If there is not an on"On-Campus Office Phone" entry, click the "Add New" button.
    • In the first box, enter "309"
    • In the second box, enter your full campus number: 556-xxxx
    • Leave the "extension" box empty
• Want to change your preferred name? Use "My Profile > Personal Information" at Banner Self-Service to make changes.
• If incorrect information is still displaying in the directory after 24 hours, please submit a Service Desk request with ITS and ask it to be assigned to the Enterprise Systems team.

Other issues? We're here to help!

• Outdated info on your directory department listing? Submit corrections on our Web Help form (< also useful for any web content issues!)
• Is your position title incorrect or outdated?
  
  • If you're a faculty member, email Becky Roesner.
  • If you're a staff member, email Kat Jiardina.
• Want to update your photo? Submit your photo or request a portrait session.

Please note: Most of these changes won't take effect immediately; the data is pulled from Banner once a day, very early in the morning.