Telephone Frequently Asked Questions

Here are answers for some of the most frequently asked questions about telephone service at Illinois Wesleyan University . If there are other topics you'd like to see covered, please let us know by contacting the Help@Ames Desk.

Are Phones Provided to Students?

We are in the process of moving phones out of the rooms and offering phones in the hallways of residence halls to allow students to make emergency, local, and toll free calls.

Does the University provide a voicemail service?

The University provides voicemail for faculty and staff phones only.  

Does the University provide Caller ID?

The university does not provide caller ID services for student telephones at this time. Caller ID is available on some faculty or staff lines. 

Where do I go to pay my phone bill?

Come to the IT House at 1311 North Park Street. We're at the corner of Phoenix and North Park.