Illinois Wesleyan's office of Information Technology Services (ITS) provides Help Desk services in The Ames Library on the third floor, in the Thorpe Center.
- Sunday 12:00 p.m. - Midnight
- Monday - Thursday: 8:00 a.m. - Midnight
- Friday: 8:00 a.m. - 10:00 p.m.
- Saturday: 10:00 a.m. - 10:00 p.m.
Telephone Support: (309)556-3900 (calls outside walk-in support hours go to voicemail)
Web support: 3900 Help Request System
In addition to walk-in, telephone, text and web support, the Help Desk staff assist with the office's repair service for personally-owned computers and help maintain online technology reference materials.