Information Technology Services

Help Desk services are now being offered in the Thorpe Center on the third floor of The Ames Library (see campus map).

  • Walk in Support: Help Desk services are available during regular library hours
  • Telephone Support: 309-556-3900 (after-hours calls will go to voice mail)
  • Web Support: 3900 Help System
  • Live Support: Live chat located on ITS home page during regular hours
  • Email Support:


Student Resources

Faculty/Staff Resources

Weekly Downtime

Friday: 2:00 a.m. - 7:00 a.m. (scheduled down-time for Illinois Wesleyan servers and network gear to receive  upgrades, patches, and maintenance)


......creating a culture of life-long learning by working as a partner with our community to provide the best information resources possible