Information Technology Services


CNS Computer Lab - Need Help? Contact the Help Desk

Contact Us

Service Desk: (309)556-3900
3900/Chat: 3900 Help
Email: ITS Service Desk
SMS Text: Text Support
Location: Ames Library 3rd floor,Thorpe Center


  Help Desk

Banner Revitalization

IWU is commencing the upgrade to Banner 9. This new release delivers a number of important enhancements, including a modern user interface, enhanced navigation and process management tools, and new functionality across the Student, Financial Aid, Human Resources, and Finance modules. 

HBO Go available to all students

HBO GO is a free streaming service provided to all IWU students. Watch whenever and wherever you want; on your computer, phone, tablet, game console, or TV


Need Password Assistance?

We get calls every day from people who have forgotten or have issues with their current password. We can help you get back up and running.

Can't get on the network?

There are lots of ways to get on the campus network. Our trained experts can help you troubleshoot what might be causing your problem. 


Software/Hardware issues?

The University supports a variety of different software and hardware on campus. Let us know if you have any problems.

A - Z List of all ITS Services

Can't find what you are looking for? This is a list of all services we provide, listed alphabetically.

...creating a culture of life-long learning by working as a partner with our community to provide the best information resources possible.

Weekly Downtime

Friday: 2:00 a.m. - 7:00 a.m. (scheduled down-time for Illinois Wesleyan servers and network gear to receive  upgrades, patches, and maintenance)