ITS Help Desk Walk-in support:
- Monday - Thursday: 8:00 a.m. - 11 p.m.
- Friday: 8:00 a.m. - 5 p.m.
- Saturday: Noon - 5 p.m.
- Sunday Noon - 11 p.m.
For Ames Library Hours of Operation, Click Here
Illinois Wesleyan's office of Information Technology Services (ITS) provides Help Desk services in The Ames Library on the third floor, in the Thorpe Center.
In addition to walk-in, telephone, text and web support, the Help Desk staff assist with the office's repair service for personally-owned computers and help maintain online technology reference materials.
The Help Desk Services can provide assistance with problems related to matters such as: