Having a problem with your personally owned computer?
Did you know?
* A Windows computer without virus protection, and on the Internet, will likely become infected with a virus in less than half an hour.
* The vast majority of personally-owned Windows computers that come to the IT House for service are found to be infected with viruses and/or spyware.
* It can take several hours to scan a computer for viruses and spyware. This is often not a single process, but can require multiple passes with different tools. Some infected computers have taken more than six hours to scan.
Here's how the ITS Service Desk can help.
Drop-Off
Please bring your personally owned computer to the ITS Service Desk located in the Thorpe Center on the 3rd floor of the Ames Library.
Services
- Virus & Malware services
- Data recovery*
- Hardware replacement / upgrades
- Software installation**
- General troubleshooting
* Note that we cannot guarantee a full recovery on some devices.
** We can only install limited proprietary software on some Faculty/Staff machines.
Looking for computer recycling in the Bloomington/Normal area? The Ecology Action Center lists local businesses that accept computers and other electronics for recycling services.
Still Need Help?
Phone: (309)556-3900
3900/Chat: 3900 Help Request System
Email: ITS Help Desk
SMS Text: Text Support
Location: Ames Library 3rd floor,Thorpe Center
