How do I access Banner 9?
Click on this link
for Banner 9 access. We recommend you create a bookmark in your favorite browser
to the AppNav URL for Banner 9
Where do I go for Banner 9 help?
From the Hub’s home page, you can create a case ticket for direct customer help through
Action Line, search Ellucian’s knowledge base and community questions, view training
videos through On-Demand Training, or download Banner documentation.”
How do I access the Ellucian Self-Help Portal (aka Ellucian Hub)?
Ellucian's Self-Help Portal
is open to all Banner users after registering for an Ellucian HUB account. (If you don't have an Ellucian Hub ("eHUB") account, please
to request a login.)
Why is IWU moving from Banner 8 to Banner 9?
Ellucian, our Enterprise Resource Planning software provider, is moving Banner to
the eXtensible Ecosystem Technology Platform to improve the user interface, increase
flexibility, and provide additional functionality. It replaces underlying Banner 8
technology that is being phased out, including Oracle Forms, and eliminates the need
to run Java (JRE) in the browser. Banner 9 provides single sign-on and will make both
Internet Native Banner (INB) and Banner Self-Service (BSS) accessible through any
web browser, as well as being mobile and tablet friendly.
Who is impacted?
This revitalization will impact most campus functional areas (Admissions, Student
Records, Financial Aid, HR, Finance, Payroll, etc.), as well as faculty, staff, and
Does the change impact Banner Self-Service?
Banner Self-Service will not be impacted at this time. Only users of Banner Admin
(aka Banner INB) will see a change. Banner Self Service will be upgraded at a later
Does data have to be migrated between Banner 8 and 9?
No. There are no changes to the Banner database. Both Banner 8 and Banner 9 access
the same database, and the forms will have the same data points on them. However,
the form fields may be laid-out differently in Banner 9.
What functionality will be lost in Banner 9?
None. There will be cosmetic changes and some processes may be different, but no functionality
will be lost.
What browsers can be used with Banner 9?
Any modern browser can be used for Banner 9 (Chrome, Firefox, Edge, Safari, etc).
Ironically, Internet Explorer (the preferred browser for Banner 8) does not handle
Banner 9 very well.
Will Banner 9 work on mobile devices?
Yes! Banner 9 works well on large-screen mobile devices like tablets and iPads.
Note: Although Banner 9 is accessible from a phone, the user experience is not ideal.
Can I access all of the forms in Banner 9 Admin Pages that I currently have permission
Yes. You should have exactly the same permission as you had under Banner 8.
Why did my session expire?
In order to optimize performance and response time, Banner 9 will expire after 30
minutes of inactivity.
How do I search by name instead of ID in Banner 9?
To search by name rather than BID, tab out of ID field and the cursor will be in a
previously "hidden" text box. Start typing a name and then the 'tab' key will cause
the "ID and name Extended Search" window to appear. Use the tools there to narrow
How can I see what the keyboard shortcut is for a given function?
If you hover your mouse over the function (e.g. Go), Banner will display the shortcut
keys to use for that function.
Where can I find the list of “related forms” that was under “Options” on the menu
bar in Banner 8?
You can find this list by clicking on “Related” in Banner 9.
Can I open more than one session of Banner 9?
Yes. You can have multiple sessions open by login through multiple tabs or even different
Can I have two Banner 9 pages open at the same time?
No. Two pages cannot be open at the same time. You can come close to the same experience
by opening a second Banner 9 session. The navigation between two pages is made simpler
by the Application Navigator recently visited pages feature.