Informations Technology Services
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Trey Short
Assistant Provost and Chief Technology Officer
IT House #10Contact: (309) 556-3017 — tshort@iwu.edu
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Lisa Caughron
Information Technology Services Coordinator
Ames 301Contact: (309) 556-3530 — caughron@iwu.edu
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Tom Olsen
Computer Support Specialist
ITSCContact: (309) 556-3900 — tolsen@iwu.edu
Administrative Systems
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Pat Zehr
Director of Administrative Systems
IT House #2Contact: (309) 556-3997 — pzehr@iwu.edu
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Elaine Boris
Database Administrator
Contact: (309) 556-3687 — eboris@iwu.edu
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Chris Gardner
Systems Analyst
IT House #6Contact: (309) 556-3570 — cgardner@iwu.edu
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Tina Tibbitts
Senior Systems Analyst
IT House #5Contact: (309) 556-3938 — tibbitts@iwu.edu
Help Desk Services
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Rick Lindquist
Instructional Technologist
Ames 301EContact: (309) 556-3151 — rlindqui@iwu.edu
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Kate Browne
Adjunct Instructor
Ames 301DContact: (309) 556-3890 — kbrowne@iwu.edu
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Ray Martinez
Instructional Support Specialist
Buck 211Contact: (309) 556-3198 — martinez@iwu.edu
Network Services
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Chris Rutledge
Director of Network Services
IT House #7Contact: (309) 556-3775 — rutledge@iwu.edu
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Linda Biehl
Telecommunications Systems Specialist
IT House #1Contact: (309) 556-3430 — lbiehl@iwu.edu
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Kerri Mckeown
Systems Administrator
CNS E208Contact: (309) 556-3973 — kmckeown@iwu.edu
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Jeff Robinette
Network Administrator
CNS E208Contact: (309) 556-3687 — jrobinet@iwu.edu
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Michael Zehr
Systems Administrator
CNS E208Contact: (309) 556-3445 — mzehr@iwu.edu
Web Services
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Curtis Kelch
Director of Web Services
IT House #8Contact: (309) 556-3641 — ckelch@iwu.edu
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Michael Gorman
Senior Web Developer
IT House #11Contact: (309) 556-3262 — mgorman@iwu.edu
Still Need Help?
Phone: (309)556-3900
3900/Chat: 3900 Help Request System
Email: ITS Help Desk
SMS Text: Text Support
Location: Ames Library 3rd floor,Thorpe Center
