Letter to Students About COVID-19
As the COVID-19 situation continues to evolve rapidly, IWU is taking steps to keep
our community healthy, and are following all recommendations from health agencies
to help slow the spread of the virus. We recognize that the recent events and disruptions
due to the spread of COVID-19 is having negative impacts on each of you. We are working
together to provide ongoing support and care for our community, but as we are all
aware, we have restrictions on the services we can provide. Given the decision to
suspend all in-person classes and for many students to return home, we are unable
to provide direct in person psychotherapy services to most students because of professional
licensure restrictions. We have adjusted our services in the following ways, and recognize
that these plans could evolve:
1. If you are an ongoing client of CCS and have been approved to stay on campus, we
are open to discussing options for counseling services. A health screening will need
to be provided before entering CCS, and a virtual (e.g., telephone) appointment may
be suggested. We ask that you call (309-556-3052) before coming in to CCS to discuss
2. If you are not on campus and are in need of services, we would be glad to assist
and answer any questions you may have. You can find local providers for your area
at psychologytoday.com. Please check with your insurance company to ensure you are
aware of the cost of services, and which providers are in your network. Please also
know that students with student health insurance have free access to health care at
Healthiest You and free mental health counseling at Better Help. The Better Help will
provide mental health counseling for students that have not purchased our insurance
for “below market price”. Specifically, it is $85.00 for a therapist each time or
$200.00 for a psychiatrist’s initial visit and $95.00 after that.
***It is important to note that if you are NOT on campus, we ask that you do not return
to campus until IWU announces it is safe to return. We are doing our best to keep
your safety in mind. As of now, we are available by phone at 309-556-3052 and are
here to provide assistance in the ways that we can.
If you are experiencing a crisis and need immediate help, please call 911 or PATH
(309-827-4005) or go to your nearest emergency room. You can also access the Crisis
Text Line at 741741, and text HOME to get assistance.
If you have any further questions please contact us, so that we can help in any way
that we can. In the meantime, stay healthy and safe!