Join the ORL Staff as a Desk Aide
The Office of Residential Life offers hourly positions to staff residence hall desks. Students may apply to serve in the role of Desk Aide. These positions are highly desirable, work-study positions.
This site is intended for use by students interested in working at an IWU residence hall desk. It is important to understand before embarking on this process that only students who have received a work-study award as a part of their financial aid package can be hired at hall desks. Students awarded a full-time work-study award, the equivalent of 10 hours-per-week, earn their award over two semesters; students with a part-time award, the equivalent of 5 hours-per-week, earn their award over one semester.
Residence Hall Desks and desk staff members are supervised primarily by the Residential Community Advisor (RCA). RCAs are students who have served in the capacity of RA or FYRA for at least one semester, and are responsible for selecting, training and supervising desk staffs. RCAs are supported in this responsibility by the RD in each hall or area.
The initial hiring of desk staff takes place in the Spring term for the following Fall. With some regularity throughout the course of the year, it becomes necessary to identify students who can fill openings at hall desks on an ongoing basis. As these openings are identified, RCAs look to a common pool of applicants to determine those students who may be interested and available.
This site will allow students with an interest in desk positions to apply, update and maintain their applications. Likewise, RCAs will access the site to find students whose applications and availability match with the needs of openings identified at hall desks.
Please select an application activity:
Who hires DAs? Who supervises them?
DAs are hired and supervised by the Residential Community Advisor in each building. Of course, Residence Directors indirectly supervise and have regular contact with DAs, but the desk and desk staff supervision is done primarily by the RCA.
How many DAs will be hired?
The nine traditional hall desks have enough hours between them to employ over 80 full-time work-study students (approximately 8 students per desk). The exact number of students hired per desk depends on the work-study need of individual students who apply.
Will all returning DAs be hired?
No. Only those DAs who have consistently fulfilled the responsibilities and expectations of the DA position and who successfully complete the DA Rehire/Evaluation process with their RCA will be rehired. Returning staff who were previously successful in the position will be considered before new applicants.
How will DAs be placed in halls?
It is our intention to hire the bulk of DAs at a particular desk from students who are assigned to the building. Other DAs may be hired to round out the staff who are not building residents. Our rationale for hiring the bulk of the desk staff from residents of a building is to help facilitate community and interaction between residents of a building and the desk staff members that serve them.
Do DAs have to enforce policies?
When DAs are staffing the desk, they are expected to enforce policies such as sports in the hall, guest escort, and quiet hours. Training in confrontation is a part of DA training at the beginning of each year.
How do DAs choose work shifts? What if one of my classes conflicts with a time I'm required to work?
All hall desks select their hours on a semesterly basis at the first DA meeting based on DA availability. All halls have a monthly meeting where DAs can switch hours. Should a DA have an academic conflict, s/he should work to find another staff member who can substitute for him/her and fill that shift. Because everyone occasionally needs a helping hand to cover a shift, DAs should be flexible and understanding. Should a DA not be able to find a replacement, s/he should talk to the hall's RCA for further direction.
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