Residential Life Student Staff

Residential Community Advisor Staff Alternate
Resident Assistant Sustainability Educator
Desk Aides Multicultural Educator
First-Year Resident Advisor  

RESIDENTIAL COMMUNITY ADVISOR (RCA)

Residential Community Advisors are second- and third-year student-staff members living in the residence halls. Residential Community Advisors work in each traditional residence hall to build staff community through program coordination and staff development. They also manage the front desk area, co-advise hall council, and serve on various Office of Residential Life Committees. Finally, Residential Community Advisors mentor new student-staff members and serve as a contact in the absence of the Residence Hall Director.

FIRST-YEAR RESIDENT ADVISOR (FYRA)

First-Year Resident Advisors are student-staff members living in first-year residence halls. These students live on each floor and are available to assist residents with problems and concerns. First-Year Resident Advisors are a primary source of continuing orientation of first-year students to the University community. First-Year Resident Advisors are specially trained to understand and address common transition issues common to first-year students. They work to create and maintain a sense of community on the floor and in the hall through initiating and encouraging campus and hall programs, answering questions and directing students to different campus services, counseling residents, confronting inappropriate behavior and interpreting the University policies to the residents.

RESIDENT ASSISTANT (RA)

Resident Assistants are student-staff members living in upperclass residence halls. These students live on each floor and are available to assist residents with problems and concerns. Resident Assistants work to create and maintain a sense of community on the floor and in the hall through initiating and encouraging campus and hall programs, counseling residents, confronting inappropriate behavior and interpreting the University policies to the residents.

STAFF ALTERNATE (SA)

(SAs) are student staff members hired to serve as helpers and resources for students. Ongoing training, professional development and campus-wide programming are essential elements of the position. The SA stands ready to step into an RA or FYRA position as called upon.

DESK AIDES AND HALL DESK OPERATION

Each traditional residence hall staffs a centralized hall desk which provides many important services to the residence hall community. Grounded in friendly, quality and customer-oriented service, each residence hall desk is managed and staffed by student Desk Aides and supervised by a Residential Community Advisor. The desk functions as a reception area to welcome guests, provides information about the hall and the University, distributes residents' mail and also serves as the hall's office where residents may get change, buy stamps and borrow shared equipment. Its last and most important function is that the desk operates as a communication headquarters during any emergency period.

SUSTAINABILITY EDUCATOR (SE)

Sustainability educators facilitate the education of students as it relates to issues of environmental sustainability. Through active and passive programs, these staff members work to encourage students to engage in behaviors that make as small an environmental footprint as possible. SEs also help to support the purpose and success of the Hall Desk, and serve in a mentoring role to Desk Aides.

MULTICULTURAL EDUCATOR (ME)

The Multicultural Educator staff team perform outreach programming to promote the core value of diversity within hall communities and across the greater IWU campus.  In conjunction with other Residential Life Staff, the Multicultural Educator plans and implements programs and diversity efforts, furthering the cause of social justice through cultural education.  Multicultural Educators also support the mission and function of the Multicultural Center.


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