Frequently Asked Questions about Cable TV

Here are answers for some of the most frequently asked questions about Illinois Wesleyan's Cable TV . If there are other topics you'd like to see covered, please let us know by contacting the IT Help Desk.

What do I need?
What channels are available?
How do I receive cable TV?
Auto-programming channels
I only get channels 2-13!
Is my TV cable ready?
I lost my remote!
Lower channels are fuzzy!
No signal at all!
How do I add premium channels?

What do I need to receive Cable TV?

A cable-ready TV. If your TV is not cable ready, you will need a cable-ready VCR. A coaxial cable to connect your TV to the Cable TV Outlet. Coaxial cables are available at The Bookstore.

What channels are available?

Please check out the Channel Lineup for a complete listing of cable channels!

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How do I hook up my TV or VCR?

Simply connect your coaxial cable from the connector on the back of your cable ready TV, to the cable TV wall outlet. Coaxial cables are available at The Bookstore.

If you have a VCR, connect your coaxial cable from the cable wall outlet to the Input Jack on your VCR. Connect the Output Jack from your VCR to the Input Jack on your TV.

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How do I set my TV / VCR to receive cable?

Using your TV / VCR remote, select "set-up" or "menu" to prompt an on-screen display. Set your TV / VCR input to CATV, CABLE, STD, not antenna.

or

On older TV's by setting a switch on the front or back of your TV / VCR - the switch is often concealed by a door or panel - set to cable not antenna.

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How do I auto-program my TV / VCR to see all of the channels?

Often an auto-program process is necessary the first time you connect your TV/VCR to a new video signal, when plugging the TV power back in when returning from break, or after a power outage. Confirm that your TV/VCR is set to receive cable (see above).

Use your remote control to access the on-screen setup menu.

Find the auto-program or channel setup function and initiate the setup. You should then see the channel number indicator on your screen advance as your TV/VCR searches for channel signals. The process will complete in a minute or two.

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Why am I only getting channels 2 - 13?

If you are only getting channels 2 - 13, your TV is probably set to receive an antenna signal and not a cable signal. SeeHow do I set my TV / VCR to receive cable? or How can I determine if my TV is cable ready?

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How can I determine if my TV is cable-ready?

In order to receive all of the Cable TV programming, you must have a cable-ready TV, VCR. To determine if your equipment is cable-ready, check your owner's manual. If you do not have the owner's manual, here are some guidelines to determine if your TV is cable-ready.

If your TV was purchased within the last 7 years, the TV is most likely cable ready.

If your TV has a dial that you must manually turn to tune in channels, then your TV is most likely not cable-ready. You may use a cable-ready VCR with your television set to receive cable TV programming.

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I lost the remote control to my TV / VCR and am having problems programming it.

Some TVs / VCRs require the original remote control to access the on-screen programming features. If this is the case, and you can not access the on-screen programming features with a universal remote control, then you will need to consult your owner's manual and/or call the manufacturer to order a replacement remote control.

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I receive all channels, but the lower ones are fuzzy, why?

If you have followed the instructions under How do I hook up my TV or VCR? and your channels are still fuzzy, make sure that your coaxial cable is connected securely and that it is of good quality. Borrow a neighbor's cable and connect it to your set to see if the picture improves. Also try removing any other connections going to and from the TV (game console, VCR), running the cable straight from the TV to the wall jack. If you are still experiencing problems call Information Technology at 309-556-3900.

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I am getting no signal at all, why?

If you have followed the instructions under How do I hook up my TV or VCR? and you are still not receiving any signal, call Information Technology at 309-556-3900.

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Can I add premium channels such as HBO?

The Illinois Wesleyan cable system is designed as an open-access system to all clients, without the need for converter or cable boxes. Pay-per-view or select premium channels are not available. Titan TV is an alternative to high cost movie channels. Titan TV is run by Student Senate and provides a wide variety of movies and informative campus programming. Please refer to our Channel Lineup for a complete listing Cable TV channels

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