Mobile Mail

iPhone/iPad
Blackberry
Android
General Information

IPHONE AND IPAD EMAIL SETUP

  • From the Home screen, tap Settings
  • Select "Mail, Contacts, Calendars"
  • Choose "Add Account"
  • Choose "Other"
  • Select "Add Mail Account"
  • Enter the following information:

    Name: Your Name
    Address: IWU Email Address
    Password: IWU Email Password
    Description: IWU Mail 

    accountinfo
     
  • Choose "Next" at the top of the screen. Make sure "IMAP" is selected, then enter the following information:

    Host Name: imap.gmail.com
    User Name: IWU Email Address
    Password: IWU Email Password

    incoming
  • Scroll down to "Outgoing Mail Server" and enter the following information:
  • Select "Next." If your account has not been successfully created, check the "Advanced Settings" for incoming mail and "Outgoing Server>smtp.gmail.com". They should look like this:

    Incoming Settings:
    incomingadvanced 

    Outgoing Settings:
    outgoingadvanced 

If you have any further questions, please contact the IT Help Desk at 309-556-3900 or IT@iwu.edu.

BLACKBERRY EMAIL SETUP

  • From the Home Screen, Menu
  • Choose email service
  • In the "Type your account email address" box, enter your full email address, e.g. email@iwu.edu
  • In the second box enter your email account password
  • Enter

Your email should be set up (It sometimes takes up to 20 minutes for this setup but you will see a new email icon when it has completed).

ANDROID EMAIL SETUP

  • From the Home screen, tap the Application button.
  • Tap the Email icon.
  • If this is your first email account, you will be presented with an email setup screen. Tap the Next button. Otherwise, press the Menu button and tap the Add Account button.
  • In the "Type your account email address" box, enter your full email address, e.g. email@iwu.edu
  • In the second box enter your email account password.
  • Tap the Manual setup button
  • Tap the IMAP account button
  • Enter the following information in the spaces provided:
    • User name - Enter your full iwu email
    • Password - Enter your iwu email password
  • IMAP server - Enter imap.gmail.com
  • Port - Enter the secure port number: 993
  • Security type - Select the security: SSL (always)
  • Tap the Next button. The device will connect to the internet and check your incoming settings.
  • On the "outgoing server settings" screen, enter the following information in the spaces provided:
  • SMTP server - Enter smtp.gmail.com
  • Port - Enter the secure port number: 465
  • Security type - Select the security: SSL (always)
  • Tap the "Required sign-in" checkbox
  • In the Username box, enter your full email address.
  • In the Password box, enter your email account password
  • Tap the Next button. The device will connect to the internet and check your outgoing settings.
  • On the "Account options" screen, select your "Email checking frequency. (This frequency will impact battery life.)
  • Tap the "Notify me when email arrives" checkbox to see an alert on the status bar when you have new email.
  • Name your account as desired
  • Enter your name as you want it displayed in email (E.g. IWU Mail)

GENERAL INFORMATION

You should choose to set up your IWU email on a mobile device as an IMAP. It will probably be the choice of "other" on most devices.

The incoming mail server is imap.gmail.com

The outgoing mail server is smtp.gmail.com

You can access most google applications by going to m.google.com on your mobile device.

If you need additional assistance, please call the Help@Ames Desk (309-556-3900), e-mail (helpatames@iwu.edu), or use the online support request form