IT Services: Projects

Staff of IT Services enjoy being able to contribute to a positive experience at Illinois Wesleyan by providing supportive technologies. Each year we identify Successes from the previous year as well as Projects, Challenges & Opportunities for the current year. We'd like to share those lists so you'll have the opportunity to share, help, understand and support as we work to provide these supportive technologies for our campus community.

SUCCESSES
  • Start of the Semester – Move in went well!
  • Registration Orientation Sessions for First Year Students (Collaborative sessions with ITS, Registrar’s Office & Library)

  • Security Camera Project – Completing of Main St. Corridor, Training

  • New Meal Plans for Students
  • ITS/Library Collaboration

  • ACI Summer IT Conference (Host School)
  • Banner Itemized Student Billing

  • First Year Letter via Banner

  • New ITS Inventory Database

  • Classroom Equipment Upgrades in Buck/CLA

  • Library Time Sheets (Cardswipe System)

  • Shirk Center Usage Tracking (Cardswipe System)

  • Commerce Bank Accounts Payroll Processing

  • New DB’s for Payroll, Music, Theatre, Greek Life, Faculty
  • Permanent Equipment Procurement and Deployment

  • Henning Room AV Upgrade – New North Prototype

  • McAfee EPO Server – To better manage virus and malware

  • New WINS Server – retired very old Windows server

  • 3900 Help Desk System (moved from Filemaker to SQL)

  • E-mail Lists (moved from Macjordomo to Lists)
  • IT House Help Desk Redesign

  • Excellent Response Time and Resolutions to 3900 Requests

  • ITS Website Improvements
•courses.iwu.edu – Moodle Adoption

  • Refined the Emergency Notification System to Notify Students by Residence Hall

 

PROJECTS
  • Banner 8: Timeline, workload and training guides, boot camp

  • Shibboleth

  • Bookstore Server Upgrade – for PCI compliance

  • DB Server - new home for databases now located on Files server – to improve performance/security

  • OmniUpdate – Moving from Luminis Content Management System (CMS)

  • Google Apps for EDU - orgs, calendar, authentication, migration

  • Security Camera Project – Outdoor cameras, small Residence Halls

  • CBORD – CSGold Server/App upgrade – card system, card access
  • IP TV - new/better way to deliver TV service

  • Phone Switch – Current phone switch is reaching end of life (EOL)

  • Call Accounting System

  • Web Failover (Back-up Web Presence - collaborative venture with Millikin Univ.)

  • Network Upgrade Project – wireless expansion, edge switch upgrades - if funding is available

  • Enhanced Backup Solution

  • New Firewall to better support Internet Services/Apps, RIAA

  • Printing & Copying – green initiative, reduce costs

  • Document Imaging/Offsite Storage

  • Moodle Integration – auth/enrollment

  • SmartCall – Advance (system for Development Office functionality)

  • Departmental Website Projects

  • New North Classroom Building - integrating technology in building design

  • Purchase Order System – To Banner from legacy FileMaker system

  • Blade Server Expansion - hardware & services

  • Deployment of 2010-11 Permanent Equipment

  • Transition to updated Microsoft Products: Office, Windows 7

 

CHALLENGES & OPPORTUNITIES
  • ITS Project Funding

  • Operating Budget (actual expense estimates greater than available funding - 0% annual increases past 2 years)

  • Google Apps for Education/ E-Mail Support

  • Security Camera Project

  • Moving FileMaker DB’s to other solutions

  • Housing Solution (current solution outdated software/platform/server)

  • Banner 8

  • Printing and Copying

  • Registrar Staff Turnover

  • Local Employee Information in Banner

  • Oracle 10
•Network Upgrade Project/Wireless

  • Content Management System Upgrade - Move from current content management system to OmniUpdate

  • Blog System

  • Internet Bandwidth 

  • Web Caching Server

  • Meal Plan Changes - Reports

  • Backups (Server Level)

  • Access DB’s

  • Mobile Device Website, Multilingual Website (setup/config support)

  • Mobile Device Support

  • Adjunct Support for Computers/Office Space

  • ITS Staffing Levels

  • Training/Professional Development

  • Managing Expectations (through collaborative planning with available resources)

  • New Provost

  • Video Conferencing

  • Upgrading to New Office Products-upgrade, training, support

  • New North Classroom Building

  • Titan TV Studio

  • Online Directories

  • Affiliate Role Development-To give non-employees access to specific services

 

You may also find more news and information about information technology services and project planning on the IT @ IWU blog.