Health care is a cooperative effort between the patient and providers.

Patient Rights

• To receive high quality, accessible, culturally sensitive medical care
• To be treated with respect, consideration and dignity
• To have confidential treatment of all communication and records relating to you.
• To select and/or change your health care provider
• To receive complete, current information regarding diagnosis, treatment, and prognosis in understandable terms prior to treatment
• To participate in decisions involving your care
• To have access to other medical opinions before making treatment decisions
• To voice any grievance and/or suggestions without fear of discrimination
• To have access to health education materials.

Patient Responsibilities

• To seek medical attention promptly
• To present details of condition in a clear direct manner
• To respond to providers and other staff with respect and consideration
• To ask for clarification if information or instructions are not understood
• To be on time for physician appointments and if unable to keep an appointment, to cancel immediately so another patient can be scheduled at that time
• To comply with treatment plan
• To seek non-emergency care during regular hours
• To communicate to the Health Service all concerns regarding your health care providers, Health Service personnel and Health Service policies
• To know the names, purposes and effects of medications prescribed to you
• To pay promptly any bills that you have incurred.

When you have questions, please ask.
When you are satisfied, please comment.
When you are not satisfied, please let us know.
Thanks!