Illinois Wesleyan: Office of IT: Repairs for Personally Owned Computers

Repair Service for Personally Owned Computers

Having a problem with your home computer? Here's how Illinois Wesleyan's office of Information Technology can help you get it fixed.

Did you know?

* A Windows computer without virus protection, and on the Internet, will likely become infected with a virus in less than half an hour.

* The vast majority of personally-owned Windows computers that come to the IT House for service are found to be infected with viruses and/or spyware.

* It can take several hours to scan a computer for viruses and spyware. This is often not a single process, but can require multiple passes with different tools. Some infected computers have taken up to six hours to repair.

* If you were to take your computer to Best Buy for virus and spyware removal it could cost you several hundred dollars.

Procedures for drop-off:

Please take your computer, printer, or other problem computer equipment to 1311 North Park during the designated drop-off times. At that time, we will collect information about the difficulty you are experiencing with your equipment.

Drop-off hours:

Monday - Friday 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m.

Billing information:

We offer this service as a convenience to the Illinois Wesleyan campus community. There is no fee for the work we perform on your computer. You are responsible for covering the cost of any repair parts your computer may need. We can provide sources for parts if necessary. We look forward to helping you get your computer going!